Privacy Policy

1. Introduction

At OptiCare, we are committed to protecting your privacy and safeguarding the information you provide when using our application and related services.

This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights under applicable laws and regulations.

2. Information We Collect

Information You Provide

• Information submitted through user consent forms
• Information provided when creating an account or booking services

3. Purpose of Information Use

We use collected information only for the following purposes:

• To provide, operate, and maintain application functionality
• To manage user accounts and service requests
• To improve app performance, stability, and user experience
• To comply with legal and regulatory requirements

We do not use your information for advertising, profiling, or automated decision-making.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information.

• Encrypted storage of data
• Access control limited to authorized personnel
• Security measures to prevent unauthorized access, disclosure, or alteration

All data is stored securely and accessed only by authorized staff.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your information will only be disclosed under the following circumstances:

• When required to provide requested services
• When required by applicable laws, regulations, or legal processes

6. Children’s Privacy

We take the protection of children's privacy very seriously, but this app does not involve any issues related to children's privacy.

• Recommended for Users under 18 years of age must be supervised by a parent or legal guardian
• We do not knowingly collect personal information from minors without guardian consent

7. User Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion of your information
• Withdraw consent where applicable
• Request account deletion

You may exercise these rights by contacting us at:
📧 shidong.li@orientech.net

8. Policy Updates

We may update this Privacy Policy from time to time.

• Application updates
• In-app notifications

Continued use of the application indicates acceptance of the updated policy.

9. Disclaimer

The services provided by OptiCare are intended for informational and service-related purposes only.

Nothing within the application constitutes professional, legal, or medical advice.

10. Limitation of Liability

OptiCare makes no express or implied warranties regarding service outcomes.

We are not liable for any indirect or consequential damages arising from the use of the application, except as required by law.

11. Face Data Privacy

1. What face data does the app collect?

We collect facial images using the standard camera and store them in the iPad's local database. They are not uploaded to any cloud servers.

2. How do we use the collected face data?

The collected face data is used exclusively for the app's core features: AI-based skin analysis and health assessment. It enables our algorithms to detect skin conditions and generate personalized skincare recommendations.

3. Will the face data be shared with any third parties?

No. Face data is used solely for providing the service and is not shared with any third parties, advertisers, or data brokers.

4. Where is this information stored and how long is it retained?

The data is primarily processed locally on your device. This data is not uploaded to any cloud servers or third-party providers and is retained only during your active account use—until you request its deletion or delete your account.